Issue
Due to changes in the US regulatory environment, a large interstate natural gas pipeline was required to establish new processes to manage supply activities for legacy customers.
Solution
DaCott assisted the client in establishing the inventory of customer requirements, the services required to meet those requirements and the system required to effectively provide the services. As a result of this analysis, DaCott was asked to implement the systems and processes and provide management support on an on-going basis. DaCott has continued to provide theses services for more than ten years.